1. DECISION-TREE LOGIC MAP
[ INTERACTIVE FLOW ]Visual representation of the automated customer service & booking decision tree:
NODE 01: GREETING & INTENT CLASSIFICATION
TRIGGER
User initiates chat โ Bot presents 3 options: [Order Status], [Book Service], [Talk to Human].
โ IF "BOOK SERVICE" CLICKED โ
NODE 02: AUTOMATED CALENDAR & PRICING INQUIRY
LOGIC BRANCH
Bot requests Date/Time โ Checks availability API โ Displays open appointment slots.
โ IF SLOT SELECTED โ
NODE 03: LEAD CAPTURE & WEBHOOK ESCALATION
FULFILLMENT
Captures Phone/Email โ Triggers Zapier/Make webhook โ Sends SMS confirmation.
โ CONVERSION OPTIMIZED
LUCIDCHART + VISIO + PDF
2. WHATS INCLUDED
ZIP PACKAGEDeliverables Upon Purchase:
- โ Editable Lucidchart Template Shared Link
- โ Microsoft Visio (.vsdx) Source Diagrams
- โ High-Resolution Vector PDF Diagrams
- โ Copywriting Prompt Matrix for Bot Responses
$50 FLAT FEE
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